License Alerts

Use the information in the following tables to learn about all possible license alerts in detail that are raised by Fault Management.

License Expiry Threshold

31400 License Expiry Threshold
Description Send an alert per AID when expiry is 90, 60, 30 or less days away.
Preconditions
  • Polling frequency for license expiry threshold notice: daily
  • License Expiry Thresholds:
    1. 90 days - warning
    2. 60 days - minor
    3. 30 or less days - major

The daily polling sends an “Alert” event notification with the license AID which is processed by the fault engine.

Requirements
Alert shows the following data:
  • Expiry Date
  • AID
  • License Filename
  • License Feature
The following example shows an alert when a login attempt to XCO fails:
<116>1 2003-10-11T22:14:15.003Z xco.machine.com FaultManager - -   
   [meta sequenceId=”47”]   
   [origin ip=”10.20.30.40” enterpriseId=”1916” software=”XCO” swVersion=”3.5.0”]   
   [alert@1916   
   resource=”/App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
   alertId=”31400”     
   cause=”licenseExpiryThreshold” 
   type=” communicationsAlarm”   
   severity=”warning”]    
   [alertData@1916   
   aid=”5272f34d-e1fd-488c-bf6c-7e2b2d831db1” 
   expiry_date=”11 OCT 2024 23 59” 
   license_filename=”lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic” 
   license_feature=” PRD-XCO-EFA-D1” ]
   BOMThe license file lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic with feature type PRD-XCO-EFA-D1 and AID  5272f34d-e1fd-488c-bf6c-7e2b2d831db1 is 90 days from expiry date 11 OCT 2024 23 59
Health Response Response
{
    Resource: /App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
 
HQI {
        Color: Yellow
        Value: 2
    }
        StatusText: The license with AID 5272f34d-e1fd-488c-bf6c-7e2b2d831db1 will expire in 90 days. 
}
Note: This alert does not impact XCO health in XCO 3.5.0.

License Expired

31401 License Expired
Description Send an alert per AID when a license is expired.
Preconditions The daily polling sends an “Alert” event notification with the license AID which is processed by the fault engine. Once the licenses are expired, this alert is sent every day until you renew the licenses.

Severity: Critical

Requirements

Alert shows the following data:

  • Expiry Date
  • AID
  • License Filename
  • License Feature
The following example shows an alert when a license is expired:
<116>1 2003-10-11T22:14:15.003Z xco.machine.com FaultManager - -   
   [meta sequenceId=”47”]   
   [origin ip=”10.20.30.40” enterpriseId=”1916” software=”XCO” swVersion=”3.5.0”]   
   [alert@1916   
   resource=”/App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
   alertId=”31400”     
   cause=”licenseExpiryThreshold” 
   type=” communicationsAlarm”   
   severity=”warning”]    
   [alertData@1916   
   aid=”5272f34d-e1fd-488c-bf6c-7e2b2d831db1” 
   expiry_date=”11 OCT 2024 23 59” 
   license_filename=”lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic” 
   license_feature=” PRD-XCO-EFA-D1” ]
   BOMThe license file lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic with feature type PRD-XCO-EFA-D1 and AID  5272f34d-e1fd-488c-bf6c-7e2b2d831db1 has expired
Health Response Response
{
    Resource: /App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
HQI {
        Color: Black
        Value: 5
    }
        StatusText: The license with AID 5272f34d-e1fd-488c-bf6c-7e2b2d831db1 has expired.
}
Note: This alert does not impact XCO health in XCO 3.5.0.

License Expiry Clear

31402 License Expiry Clear
Description Send an alert per AID when a license is renewed and license expiry is more than 90 days away.
Preconditions

The daily polling sends an “Alert” event notification with the license AID which is processed by the fault engine. This will be sent to clear the LicenseExpiredAlert when you renew or delete a license.

Severity: Clear

Requirements

Alert shows the following data:

  • Expiry Date
  • AID
  • License Name
  • License Feature
The following example shows an alert when a license is renewed:
<116>1 2003-10-11T22:14:15.003Z xco.machine.com FaultManager - -   
   [meta sequenceId=”47”]   
   [origin ip=”10.20.30.40” enterpriseId=”1916” software=”XCO” swVersion=”3.5.0”]   
   [alert@1916   
   resource=”/App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
   alertId=”31400”     
   cause=”licenseExpiryThreshold” 
   type=” communicationsAlarm”   
   severity=”warning”]    
   [alertData@1916   
   aid=”5272f34d-e1fd-488c-bf6c-7e2b2d831db1” 
   expiry_date=”11 OCT 2024 23 59” 
   license_filename=”lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic” 
   license_feature=” PRD-XCO-EFA-D1” ]
   BOMThe license file lservlcXIQSE-11111111111111111111111111111111103020233-16AMPRD-XCO-EFA-D1.lic with feature type PRD-XCO-EFA-D1 and AID  5272f34d-e1fd-488c-bf6c-7e2b2d831db1 has been cleared.
Health Response Response
{
    Resource: /App/System/Security/License?aid=5272f34d-e1fd-488c-bf6c-7e2b2d831db1
HQI {
        Color: Green
        Value: 0
    }
        StatusText: The license with AID 5272f34d-e1fd-488c-bf6c-7e2b2d831db1 has been renewed or deleted.
}
Note: This alert does not impact XCO health in XCO 3.5.0.